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The Top Five Consumer Credit Scams

They can drain your finances, destroy your good reputation, and even get you jailedSource: Federal Trade Commission. Credit repair. Credit-repair companies run advertisements in newspapers, radio,…

Better Business Bureaus

Better Business Bureaus (BBBs) are nonprofit organizations supported primarily by local business members. BBBs offer a variety of consumer services including educational materials, information on…

Recalls

Several federal agencies enforce product-safety regulations and provide recall information. Central access to recall information is at www.recalls.gov . Consumer products: U.S. Consumer Product…

Catching the Facts on Identity Theft

Source: Federal Trade Commission. Web: www.consumer.gov/idtheft/index.html . Identity theft occurs when someone uses your bank account number, Social Security number, credit card, or other personal…

Know Your Telemarketing Rights

Source: Federal Trade Commission. Web: www.ftc.gov. In its publication “Ditch the Pitch: Hanging Up on Telephone Hucksters,” the Federal Trade Commission (FTC) outlines your rights in dealing with…

Copyrights

Source: Excerpted from Copyright Basics (Circular 1), U.S. Copyright Office.What Works Are ProtectedWhat Is Not ProtectedGeneral PrinciplesNotice of CopyrightCopyright RegistrationCopyright…

Trademarks

Source: Department of Commerce, Patent and Trademark Office. A trademark may be defined as a word, letter, device, or symbol, as well as any combination of these, that is used in connection…

Beware of Illegal Patent Services

Source: Department of Commerce, Patent and Trademark Office. A patent, in the most general sense, is a document issued by a government, conferring some special right or privilege. The term is…

Sample Complaint Letter

Include your name, address, and home and work phone numbers. Type your letter if possible. If it is handwritten, make sure it is neat and easy to read. Make your letter brief and to the point.…