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Consumer Complaints Against Foreign Airlines, 2003

Consumer Complaints1 Against Foreign Airlines, 2003

Foreign airlinesTotal
complaints
Aer Lingus12
Aerocalifornia21
Aeroflot10
Aeromar53
Aeromexico10
Air Canada36
Air France102
Air India33
Air Jamaica40
Alitalia Airlines65
Allegro Airlines10
Austrian Airlines14
British Airways110
Cathay Pacific Airways17
EVA Airways10
Iberia Airlines22
KLM24
Lan Chile Airlines11
Lot Polish Airlines11
Lufthansa47
Mexicana29
TACA Airlines31
Virgin Atlantic27
Other foreign airlines243
1. Consumer complaints filed with the U.S. Department of Transportation. The complaints range from flight problems and oversales to baggage and customer service. The validity of the complaints has not been determined.
Source: Office of Aviation Enforcement and Proceedings, U.S. Dept. of Transportation, Air Travel Consumer Report.
Transportation