reinventingGE by encouraging decentralization in the organization, plus speed, simplicity, and self-confidence among management, but he was also known as
Neutron Jackbecause of the number of employees that were fired or laid off during his tenure. He introduced the
Work Outconcept, a results-focused approach to problem solving. The development of GE's financial services arm, which became increasingly significant under his leadership, ultimately proved to be a liability after he retired in 2001.
See his Jack: Straight from the Gut (with J. A. Byrne, 2001); studies by T. F. O'Boyle (1998) and R. Slater (1998).
The Columbia Electronic Encyclopedia, 6th ed. Copyright © 2012, Columbia University Press. All rights reserved.
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