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October 2016: FCC Fines Comcast $2.3 Million

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Here's a slideshow depicting the major U.S. news events of October 2016.

FCC Fines Comcast $2.3 Million
Image of CEO with Comcast logo
The Federal Communications Commission (FCC) announces on Tuesday, Oct. 11, 2016, that Comcast is being fined $2.3 million for wrongful billing of its customers. This is the largest civil fine ever levied on a cable operator by the FCC. The investigation into Comcast started after many customers contacted the FCC complaining of being charged for premium channels, DVRs, special boxes, and other products they had not asked for. The FCC labels this kind of scam as "cramming." Comcast made a statement regarding the settlement, "We acknowledge that, in the past, our customer service should have been better and our bills clearer, and that customers have at times been unnecessarily frustrated or confused."
Photo source: AP Photo/Jeff Chiu, File
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