Consumer Complaints Against Foreign Airlines, 2003

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Consumer Complaints¹ Against Foreign Airlines, 2003

Foreign airlines	Total complaints
Aer Lingus	12
Aerocalifornia	21
Aeroflot	10
Aeromar	53
Aeromexico	10
Air Canada	36
Air France	102
Air India	33
Air Jamaica	40
Alitalia Airlines	65
Allegro Airlines	10
Austrian Airlines	14
British Airways	110
Cathay Pacific Airways	17
EVA Airways	10
Iberia Airlines	22
KLM	24
Lan Chile Airlines	11
Lot Polish Airlines	11
Lufthansa	47
Mexicana	29
TACA Airlines	31
Virgin Atlantic	27
Other foreign airlines	243

1. Consumer complaints filed with the U.S. Department of Transportation. The complaints range from flight problems and oversales to baggage and customer service. The validity of the complaints has not been determined.

Source: Office of Aviation Enforcement and Proceedings, U.S. Dept. of Transportation, Air Travel Consumer Report.

Consumer Complaints Against Major U.S. Airlines by Airline, 2003

Transportation

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Consumer Complaints1 Against Foreign Airlines, 2003

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Consumer Complaints¹ Against Foreign Airlines, 2003